What our clients say!


“Without Pet Chums we would not be able to go away. Sue is fantastic and looks after our two cats wonderfully! We know we can go away with no worries. I would highly recommend Sue, we think of her as a friend now. Thanks Sue for all you do even taking our little Shadow to the vet when he was poorly!”

Diane, Lorenzo, Shadow & Tigger, Loughton

“Pet Chums have been outstanding in their care of our dog George. They are extremely flexible, trustworthy and reliable and treat George with love and affection way and beyond what is expected.
We would highly recommend Pet Chums and we know George would too !!!! Thank you Sue for your continued care of George.”

Nick, Catherine & George, Epping

“We have used Petchums for the last 12 years we have always found Sue totally dedicated to animals she takes such wonderful care its just like home from home the only problem we have is our lovely shepherd Mysti never wants to come home. Whether its just walking our dog or boarding her we can rest assured that Mysti is getting the best possible care and we are free to enjoy our holidays So thank you so much Sue long may Pet Chums prosper.”

Breda, Mike & Mysti, Epping

“We have been using “Pet-Chums” for well over 5 years and are very, very pleased with the service that Sue and her team provide. It is a real luxury to be able to go away for however many nights (time span, bank hols etc are not an issue) and relax knowing that our precious boys are being well looked after. Gone are the days of dirty kennels and upset pets, they have the run of the house. Security also comes to mind. Sue is only a text away. An example of this is when we got a text to say our car was no lnger on our drive, it was actually at the airport, the car in question was a neighbour who was parking on our drive for security reasons and had gone to work!!. Well done!”

Anne, Neil, Mittens & Minky, Harlow

“For many years, in our absence, ‘Pet Chums Sue’has looked after our cats, Mr Rusty and Erminetrude. She also waters our houseplants, brings in the mail, switches lights on and off and generally makes the house look occupied. She is reliable, thorough and trustworthy. The cats love her because she brings them food, gives them a cuddle, keeps them company and plays with them and they always rush to see her when she pops in. She obviously really enjoys working with animals and we highly recommended her.”

Rochelle & Peter, Mr Rusty & Erminetrude

“We wholeheartedly praise and recommend the help and service that Sue and Pet Chums provide. Sue has always been very reliable, helpful and accommodating. Over the past 7 years, our labrador Molly has looked forward to and enjoyed all the time that she spends with Sue and the social circle of doggie friends she has made. Thank you Sue!!!”

Paulette & Linley ( Molly’s mum & dad).